Many human resources organizations have under-used, and often misunderstood, self-employment as an employment option for people with disabilities. Prior the establishment of the Self-Employment Program at Colorado Division of Vocational Rehabilitation, many Colorado vocational rehabilitation counselors ignored self-employment entirely.
For those counselors who considered self-employment, it often served as a last option for persons who could not or would not find conventional jobs. Most counselors felt ineffective in providing job seekers interested in self-employment with the tools and assistance that they needed. The counselors also felt powerless in determining how much money a start-up business requires and when to stop funneling funds into a business that was not succeeding.
These reactions and concerns reflect the experience of vocational rehabilitation counselors around the country, prior to the installation of well-designed self-employment programs. On the optimistic side, the self-employment programs started in a number of states are turning around the self-employment experience for people with disabilities and for their counselors. These entrepreneurship programs have begun both within the vocational rehabilitation system and through nonprofit and educational organizations.
The entrepreneurship programs consider self-employment an option for persons who seek self-employment as their employment option. To complete an entrepreneurship program, candidates:
experience an ongoing self-assessment process throughout the program
reach defined training goals that reflect their individual education needs in small business management and in their specific business
develop a viable business plan, with support and guidance from a business and/or human services counselor experienced in business planning
demonstrate that the business venture has the potential for long term success
When the process is carried out in a thorough, professional, and consistent manner, the people and businesses that are likely to succeed will have the support of the human services system. Even those people who participate in a self-employment program, but who choose not to pursue self-employment, still will have an educational and pragmatic experience that will strengthen their understanding of themselves and of their employment goals.
This book addresses the entrepreneurial resources that are available for persons with disabilities and the roles of human services organizations in providing access to these resources. It covers strategies and approaches that optimize success for both the entrepreneurs with disabilities and human services organizations. It also offers case studies of businesses started and owned by people with disabilities that illustrate the application of these concepts.
Case Studies
There are no typical business owners with disabilities to provide us with classic or prototypical case studies. Business owners with disabilities are diverse in their socioeconomic and ethnic origins, in the type and severity of their disabilities, and in the vast array of businesses that they create and run. To portray a few case studies as representative of business owners with disabilities in general risks producing misinformation and bias. However, important factors affect business planning for all prospective entrepreneurs with disabilities that these studies illustrate:
developing concise, straightforward mission statements
determining company goals and business objectives
ascertaining the personal goals and objectives that the entrepreneur hopes will result from owning and running the business
These factors answer the questions of why the entrepreneur is pursuing a specific business and what he or she expects to accomplish. It is only after these factors are established that the prospective entrepreneur can move on to determine how to create an effective business by designing plans for marketing, operations, and finance.
Most business owners with disabilities have many potential methods for how to manage the business. These methods change in response to customers, economic factors, needs of the business, and personal needs of the business owner. But if the business owner stays focused on why he or she created the business and what he or she expects from it, the business will have a basis for continuity and longevity. Other employees, consultants, associates, and advisors can provide options for how to manage the business, but the owner is the person who must stay focused on why the business was established and what it intends to accomplish.
The first case study provides a sixteen-year perspective of my own businesses. It depicts many of the changes that occurred over time in the business world, in my disabilities, and my family life that both positively and negatively impacted the stability and growth of the businesses. The narrative illustrates both productive and detrimental decisions and actions that I took. It teaches that despite obstacles and errors, businesses owned by persons with disabilities can survive and succeed over time, producing income and increasing the quality of life for the owners.
The next three case studies focus on businesses started and operated by persons with severe disabilities, whose options for satisfying and rewarding conventional employment were extremely limited. They cover designing the business concept, the development of the business, and the business start-up. All three of these entrepreneurs had the advice, assistance, and support of human services professionals.
Finally, the book ends with a short interview with David Hammis, who works extensively with people with severe, developmental, and psychiatric disabilities in their pursuit of self-employment. He is employed by The Rural Institute at the University of Montana, where he is the director of the Montana Consumer Controlled Careers Project.
The Rural Institute focuses considerable effort on self-employment for people with severe and development disabilities. They contributed the first two case studies used here, as well as examples used throughout the book. The third case study is from the Arkansas Support Network, Inc. Although self-employment for people with disabilities has gained increasing acceptance in human services organizations, people with severe disabilities often have been left out of the process. The goal of the Rural Institute is to develop innovative methods for people with severe disabilities to create small businesses that suit both the needs of the individual and the business needs of his or her community.
Their approach has been effective because it starts with an optimistic attitude that people with severe disabilities can be potentially successful candidates for self-employment. A key feature of their approach is to develop new small business creation methods as well as modifying existing methods to fit the needs of people, using person-centered practices.
The methods that succeed for people with severe disabilities are based on good business start-up practices (which would apply to any business), and good person-centered supported employment practices. Supported employment is a relatively new approach to the employment of people with severe disabilities. It provides long-term, ongoing support as needed throughout the term of employment.
Supported self-employment does not utilize human services providers on an ongoing basis to any greater extent than would be used in conventional employment. Supported self-employment human services providers first work with the person to find and develop a viable business concept. As the development of the business progresses, their primary goal focuses on finding and establishing natural business, economic, and community support connections. In Developing Natural Support in the Workplace: A Practitioners Guide, Stephen Murphy and Patricia Rogan define these natural supports as any assistance, relationship, or interactions that:
allow a person to secure, maintain, and advance in a community job of their choosing
correspond to the typical work routines and social actions of other employees
enhance individuals work and non-work social life among their co-workers and other members of the community
Murphy and Rogan include the following examples of natural supports:
job/task support
social/emotional support and relationships on and off the job
personal care assistance
support with work-related activities (e.g., banking, transportation)
technological support1
Certainly, these parameters apply to self-employment as readily as to conventional employment. The primary difference is that in self-employment, as part of their jobs individuals have some additional management roles that they must perform either on their own, or with the assistance of other employees or outside business service providers. The definition of the job is therefore expanded, and the natural business supports for these expanded functions may be different from, but not in conflict with, those of conventional employment.
Source:
1. Murphy, Stephen and Rogan, Patricia, (1994). Developing Natural Supports in the Workplace: A Practitioners Guide, St. Augustine, FL: Training Resource Network, Inc.